Dimitris Gotzaridis

Head of Οperations Cosmote e-Value

GDPR: Putting People First

Dimitris Gotzaridis

Dimitris Gotzaridis serves as Head of Operations at Cosmote e-Value. He joined Cosmote e-Value as Operations Manager in 2009. Between 2015 and 2017, had also the position of Head of Operations in e-Value International Romania playing a vital role in the setup of the Operations in 5 different sites in Romania. Prior to Cosmote e-Value, had more than 20 years of experience in sales, service, and marketing both in B2B and B2C working for companies like Vivendi Universal,  MRM (McCann Ericsson Group), Amstrad, JVC servicing customers like Cosmote, Vodafone, Wind, Pepsico etc.

He has an MBA with specialization in Sales Management and a BA with specialization in Marketing from Athens University of Business and Economics and Erasmus University of Rotterdam and he is completing his postgraduate studies in Management Information Systems with specialization in Business Data Analysis.

PRESENTATION

GDPR: Putting People First

- GDPR is now a reality.

- How we enforced our people through training, procedures, softwares

- How we managed to achieve 100% of the requirements, maintaining Customer Experience at high levels

- How we monitor the transition in everyday life

Events:

 ACEF 2018

 

Website:
Cosmote E-value