What is Customer Service?

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“Most people say Customer Service is a Strategy…Customer Service is not a Strategy…it is a way of life..The right question is : How do I do it with my heart? Perception is reality to the eyes of the customer“
Kay Valenzuela
President of ICSA LATAM
ACEF 2014
Last modified onWednesday, 29 April 2015 11:12
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